Terms and Conditions of Use and Membership
These Terms and Conditions (“Terms”) constitute a legally binding agreement governing access to and use of the SeaLex digital platform, website, and membership services (collectively, the “Platform”).
These Terms apply to all persons accessing or using the Platform, including Users and Members, as well as Independent Maritime Lawyers, to the extent applicable to their respective roles and activities on the Platform.
By accessing, registering for, or using the Platform, any person subject to these Terms acknowledges that these Terms have been read and understood and agrees to be bound by them. Independent Maritime Lawyers are further subject to separate collaboration agreements entered into with SeaLex, which govern their professional engagement and relationship with SeaLex. In the event of any inconsistency between these Terms and such collaboration agreements, the collaboration agreements shall prevail.
1. Definitions and Interpretation
For the purposes of these Terms, the following terms shall have the meanings set out below, unless the context otherwise requires:
“SeaLex” means SeaLex doo Bar, Vladimira Rolovića F2, 85000 Bar, Montenegro, as the legal entity operating the Platform.
“Platform” means the SeaLex digital platform, website, applications, systems, tools, and related services through which SeaLex provides access to membership features, legal support, and facilitates interaction with Independent Maritime Lawyers.
“User” means any natural person who accesses or uses the Platform, whether or not such person holds an active Membership.
“Member” means a User who has activated and paid for a Membership in accordance with these Terms.
“Membership” means a subscription-based access right to the Platform and its associated features and benefits, offered primarily on an annual basis, subject to these Terms.
“Free Trial” means a limited-duration, optional trial access to selected Platform features, offered at SeaLex’s discretion for evaluation purposes and subject to these Terms.
“Legal Support” means general legal information, guidance, assistance, and support made available through the Platform for informational purposes only and which does not constitute legal advice or legal representation.
“Legal Services” means professional legal services, including but not limited to drafting of legal documents, negotiations, representation before courts, tribunals, arbitration panels, or administrative authorities, provided exclusively by Independent Maritime Lawyers under separate arrangements.
“Independent Maritime Lawyer” means a qualified legal professional who provides Legal Services in maritime or seafaring matters in an independent professional capacity and who is not an employee, agent, or representative of SeaLex.
“Membership Points” means non-monetary, non-transferable units issued by SeaLex as part of its loyalty and engagement framework, which may be used as a means of payment, in whole or in part, for Legal Services provided by Independent Maritime Lawyers in accordance with these Terms.
“Account” means a personal user account created on the Platform for the purpose of accessing Platform features and services.
“KYC” means know-your-customer and identity verification procedures applied by SeaLex in accordance with applicable laws, regulatory requirements, and internal compliance policies.
“Terms” means these Terms and Conditions of Use and Membership, as amended from time to time.
“Privacy Policy” means the SeaLex privacy policy governing the processing of personal data, which forms an integral part of these Terms.
Interpretation.
Headings are for convenience only and shall not affect the interpretation of these Terms. Words importing the singular include the plural and vice versa. References to a “person” include natural persons. References to laws or regulations include any amendments, replacements, or re-enactments thereof.
2. About SeaLex and the Nature of the Platform
SeaLex operates a digital platform designed to provide legal support and access to information related to maritime and seafaring matters. SeaLex operates exclusively as a technology-enabled platform and is not a law firm, does not provide legal representation, and does not act as legal counsel of record for any User.
The Platform facilitates communication and interaction between Users and Independent Maritime Lawyers who provide professional legal services in their own name and under their own professional responsibility. Independent Maritime Lawyers are external legal professionals and are not employees, agents, or representatives of SeaLex.
Nothing in these Terms shall be construed as creating any employment, agency, joint venture, or similar relationship between SeaLex and any Independent Maritime Lawyer.
3. Eligibility, Account Registration, and Verification
The Platform is intended exclusively for natural persons who are at least eighteen (18) years of age and who possess full legal capacity to enter into legally binding agreements under applicable law. Access to and use of the Platform by minors or legally incapacitated persons is strictly prohibited.
In order to access the Platform and its features, a User must create an account by completing the registration process. During registration, the User is required to provide accurate, complete, and up-to-date information. SeaLex relies on the accuracy of such information and shall not be responsible for any consequences arising from inaccurate, incomplete, or misleading data provided by a User.
Each User may maintain only one account, unless expressly authorized otherwise by SeaLex. Accounts are personal and may not be transferred, assigned, or shared with any third party.
Identity Verification and KYC
SeaLex applies identity verification and know-your-customer (“KYC”) procedures in order to comply with applicable legal, regulatory, and security requirements, prevent fraud, and ensure the integrity of the Platform.
As part of the KYC process, SeaLex may require the User to provide certain identification and verification information, including but not limited to:
- full name;
- date of birth;
- nationality;
- residential address;
- contact details;
- a photograph or scan of a valid government-issued identification document (such as a passport or national identity card);
- a selfie or other biometric verification where required;
- additional documentation reasonably necessary to verify identity or assess risk.
SeaLex may request the upload of identification documents directly through the Platform and may use trusted third-party service providers to perform identity verification on its behalf. Such verification may be conducted at the time of registration or at any later stage, including during the course of the Membership.
Failure to complete requested verification procedures, refusal to provide required information, or submission of false or misleading documents may result in the suspension or termination of the User account, without entitlement to compensation or refund.
Account Security and Responsibility
Users are solely responsible for maintaining the confidentiality and security of account credentials, including login details and authentication information. Any activity carried out through a User account shall be deemed to have been performed by the account holder.
SeaLex shall not be liable for any loss, damage, or unauthorized access resulting from the User’s failure to safeguard account credentials or from access by third parties using valid login information, unless such access is directly attributable to SeaLex’s gross negligence or willful misconduct.
Users are required to promptly notify SeaLex of any suspected unauthorized use of an account or breach of security.
Ongoing Monitoring and Updates
SeaLex reserves the right to request updated information, conduct periodic reviews, and re-verify User identity as reasonably necessary to ensure continued compliance with these Terms, applicable laws, and internal risk management policies.
4. Free Trial
SeaLex offers Users the opportunity to activate a limited Free Trial membership plan in order to evaluate the Platform and its features. The availability, duration, scope, and conditions of the Free Trial are determined exclusively by SeaLex and may vary from time to time.
The Free Trial is optional and must be actively selected by the User. Activation of the free trial does not create any obligation to purchase the Membership and does not result in automatic conversion to a paid Membership unless expressly initiated by the User.
During the Free Trial period, the User may access selected features of the Platform. The Free Trial does not include the provision of Legal Services, or access to benefits reserved exclusively for paying Members, unless expressly provided otherwise.
SeaLex reserves the right to limit, modify, suspend, or terminate Free Trial access at any time, including in cases of misuse, abuse, excessive or unreasonable use, attempted circumvention of membership requirements, or violation of these Terms.
The Free Trial is strictly limited to one trial per individual. Creation of multiple accounts or use of any other means to circumvent this limitation constitutes misuse of the Platform. Any such misuse may result in the suspension or termination of all related accounts and may lead to permanent restriction of access to the Platform and SeaLex services.
Upon expiration of the Free Trial period, access to trial features shall automatically terminate unless the User elects to upgrade to a paid Membership. No charges shall be applied automatically at the end of the free trial unless expressly authorized by the User.
SeaLex shall have no obligation to maintain, store, or provide continued access to any data, communications, or materials generated during the free trial period following its expiration, except as required by applicable law.
5. Membership, Fees, Payment Structure, Cancellation, and Refunds
SeaLex offers Membership primarily on an annual subscription basis. The standard membership fee is charged in advance for a twelve (12) month period and grants access to the Platform and associated membership benefits for the duration of the applicable term.
As a general rule, membership fees are payable in a single annual payment. Notwithstanding the foregoing, SeaLex may, at its sole discretion and on a case-by-case basis, consider requests to allow payment of the membership fee in multiple installments. Any such arrangement shall be subject to SeaLex’s approval and, if granted, shall be governed by the specific payment schedule and conditions agreed between SeaLex and the User. The availability of installment payments shall not create any right, entitlement, or legitimate expectation for other Users.
Membership may be cancelled by the Member at any time through the Platform or by contacting SeaLex. Cancellation shall take effect immediately; however, unless otherwise determined by SeaLex, cancellation does not affect continued access to membership benefits for the remainder of the paid membership term.
Any request for a refund under these Terms relates exclusively to membership fees paid to SeaLex for access to the Platform and its subscription-based membership benefits. All refund requests must be made within 15 days of purchase. SeaLex shall consider any such request provided that it is submitted in writing and shall be assessed on a case-by-case basis, taking into account objective reasons, the extent of Platform usage, and other relevant circumstances.
Legal Services made available through the Platform are provided independently by Independent Maritime Lawyers. Any complaints, disputes, or refund requests relating to such Legal Services should be addressed directly to the lawyer who provided the service, in accordance with the terms agreed between the User and that lawyer. SeaLex does not process refunds for amounts paid directly to Independent Maritime Lawyers.
SeaLex reserves the right to approve or deny refund requests, in whole or in part, or to offer alternative remedies, including account credits or extension of membership benefits. SeaLex’s decision in relation to any refund request shall be final, subject to applicable mandatory consumer protection laws.
SeaLex reserves the right to modify membership fees, payment methods, and subscription terms for future membership periods. Any such changes shall not affect an active membership term that has already been paid.
6. Scope of Membership and Platform Services
Membership grants the Member access to the SeaLex Platform and to certain features, tools, and functionalities designed to provide legal support and informational assistance in connection with maritime and seafaring-related matters.
The services made available through Membership are limited to general legal support and guidance, including the ability to submit legal questions, receive non-binding informational responses, access a personal legal dashboard, upload documents, and communicate through the Platform in accordance with these Terms. Such support is provided for informational and assistance purposes only and does not constitute legal advice, legal representation, or the provision of Legal Services.
Membership does not include the drafting of legal documents, negotiations with third parties, representation before courts, tribunals, arbitration panels, administrative bodies, or any other form of formal legal action. Any such activities fall outside the scope of Membership and may only be performed by Independent Maritime Lawyers under separate arrangements.
SeaLex does not guarantee that any particular issue, request, or legal question submitted through the Platform will be resolved, addressed within a specific timeframe, or result in a particular outcome. Responses and guidance provided through the Platform are based on the information made available by the User and are provided without any warranty as to completeness, accuracy, or applicability to a specific situation.
SeaLex reserves the right to determine, at its sole discretion, the scope, format, availability, and prioritization of Membership features and services. SeaLex may modify, expand, restrict, or discontinue any aspect of the Platform or Membership offerings from time to time, provided that such changes shall not materially deprive a Member of access to the core benefits of an active paid Membership.
Nothing in these Terms shall be construed as creating a lawyer-client relationship between SeaLex and any User or Member. Communications and materials exchanged through the Platform in connection with legal support or guidance provided by SeaLex are not protected by attorney-client privilege, legal professional privilege, or work product doctrine. Any such privilege or professional confidentiality protections may arise only in relation to communications exchanged directly between a User and an Independent Maritime Lawyer within the scope of a separate lawyer-client relationship established in accordance with applicable law.
7. User Content and Documents
All documents, materials, and content uploaded or submitted to the Platform by a User remain the property of the User or the applicable rights holder. By uploading or submitting such content, the User grants SeaLex a limited, non-exclusive right to store, access, use, and process such content solely for the purpose of operating the Platform and facilitating legal support or Legal Services in accordance with these Terms.
SeaLex does not guarantee the long-term preservation, storage, or availability of any documents or content uploaded to the Platform and is not intended to function as a document storage or archiving service. Users are solely responsible for maintaining their own copies of all documents and materials submitted through the Platform.
SeaLex may remove or delete documents and content in accordance with these Terms, applicable law, or internal data retention policies, including following account suspension, termination, or expiration of access rights.
8. Independent Maritime Lawyers and External Legal Services
The Platform may enable access to certain Independent Maritime Lawyers who provide professional legal services in maritime and seafaring matters. Any such lawyers are independent external collaborators and are not employees, agents, or representatives of SeaLex. SeaLex does not operate as a law firm and does not provide Legal Services.
Where a User or Member elects to engage an Independent Maritime Lawyer for Legal Services, such engagement constitutes a separate professional relationship between the User and the Independent Maritime Lawyer. SeaLex is not a party to any agreement formed between a User or Member and an Independent Maritime Lawyer, and SeaLex does not assume any responsibility for the performance, quality, timeliness, pricing, or outcome of any Legal Services.
Independent Maritime Lawyers act in their own professional capacity and under their own professional responsibility, including compliance with applicable laws, bar rules, professional conduct standards, and insurance requirements. SeaLex does not supervise, direct, or control the professional judgment, legal strategy, or conduct of Independent Maritime Lawyers and does not guarantee that any Independent Maritime Lawyer will accept a matter, provide services within a specific timeframe, or achieve a particular result.
Any fees, costs, or expenses associated with Legal Services are determined and charged separately by the Independent Maritime Lawyer under the terms agreed between the Independent Maritime Lawyer and the User or Member. SeaLex may, at its discretion, facilitate communications and administrative coordination through the Platform; however, any such facilitation shall not be construed as SeaLex providing Legal Services or assuming responsibility for the acts or omissions of Independent Maritime Lawyers.
To the maximum extent permitted by law, SeaLex expressly disclaims all liability arising from or relating to Legal Services provided by Independent Maritime Lawyers, including claims based on negligence, professional error, omission, misconduct, or breach of professional duty.
9. Membership Points
SeaLex offers a membership points system as part of its loyalty and engagement framework. Membership Points are non-monetary units issued by SeaLex for the purpose of encouraging participation in and use of the Platform. Membership Points do not constitute currency, electronic money, stored value, or any form of financial instrument, and have no cash value.
Membership Points may be earned through activities on the Platform in accordance with rules and conditions determined by SeaLex from time to time. The manner in which Membership Points are awarded, accumulated, and recorded shall be determined exclusively by SeaLex and may be modified, suspended, or discontinued at SeaLex’s discretion.
Subject to availability and applicable conditions, Membership Points may be used to offset, in whole or in part, fees for Legal Services performed by Independent Maritime Lawyers. Independent Maritime Lawyers cooperating with SeaLex accept Membership Points as part of the agreed compensation framework governing their collaboration with SeaLex.
The application of Membership Points toward Legal Services is subject to the availability of such services and the terms governing the engagement between the User or Member and the Independent Maritime Lawyer, as facilitated through the Platform. Membership Points may be applied up to the full value of the applicable Legal Services, subject to any conditions or limitations communicated through the Platform.
SeaLex does not guarantee the availability, scope, timing, or outcome of any Legal Services for which Membership Points are used and shall not be responsible for the professional conduct or performance of Independent Maritime Lawyers.
Membership Points are personal to the account holder, are non-transferable, and may not be exchanged for cash or other consideration. SeaLex may revoke, adjust, or invalidate Membership Points in cases of misuse, fraud, error, or violation of these Terms, without creating any liability.
Nothing in this Section shall be construed as creating any financial obligation, fiduciary duty, or payment guarantee on the part of SeaLex in relation to Membership Points.
10. Payments, Fees, and Settlement
Payments made through or in connection with the Platform may include membership fees payable to SeaLex and fees payable for Legal Services performed by Independent Maritime Lawyers. These payments are governed by different legal relationships and are subject to distinct terms.
Membership fees are payable directly to SeaLex in accordance with the applicable Membership plan and payment structure. Such fees constitute consideration for access to the Platform and membership benefits and are independent from any Legal Services that may be provided by Independent Maritime Lawyers.
Fees for Legal Services are determined by the relevant Independent Maritime Lawyer and are payable in accordance with the terms agreed between the User and that Independent Maritime Lawyer. Where enabled through the Platform, payment for Legal Services may be affected using Membership Points, in whole or in part, in accordance with the applicable points valuation and settlement mechanism determined by SeaLex.
SeaLex may facilitate payment flows, administrative coordination, or technical settlement mechanisms between Users and Independent Maritime Lawyers for the purpose of enabling the use of Membership Points or other payment methods. Any such facilitation is provided solely as a technical and administrative function and shall not be construed as SeaLex acting as a payment service provider, escrow agent, trustee, fiduciary, or financial intermediary.
SeaLex does not assume responsibility for the collection, allocation, or settlement of fees owed to Independent Maritime Lawyers, except to the extent expressly agreed in a separate written agreement between SeaLex and the relevant Independent Maritime Lawyer.
All amounts payable in connection with Legal Services are exclusive of any applicable taxes, duties, or governmental charges, which shall be borne by the User or the Independent Maritime Lawyer, as applicable, in accordance with relevant law.
Nothing in these Terms shall be construed as creating any obligation on the part of SeaLex to advance funds, guarantee payment, or ensure settlement of fees between Users and Independent Maritime Lawyers.
11. Confidentiality and Data Protection
SeaLex treats confidentiality and the protection of personal data as fundamental principles in the operation of the Platform. Information, documents, communications, and personal data submitted or processed through the Platform are handled in accordance with applicable data protection laws, including Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), and other relevant legal and regulatory requirements.
Confidentiality of Platform Communications
Information, documents, and communications exchanged through the Platform are treated as confidential and are intended solely for use in connection with the services and functionalities made available through the Platform. SeaLex applies appropriate technical and organizational measures designed to protect such information against unauthorized access, disclosure, alteration, or destruction.
Confidentiality obligations do not apply to information that becomes publicly available through no fault of SeaLex, that is lawfully obtained from a third party without breach of confidentiality obligations, or that must be disclosed pursuant to applicable law, regulation, court order, or request from a competent authority.
SeaLex does not act as legal counsel and does not establish a lawyer-client relationship through the Platform. Confidentiality obligations arising under professional secrecy, legal privilege, or bar rules apply exclusively to relationships formed between Users and Independent Maritime Lawyers under separate agreements.
Personal Data Processing and Roles
SeaLex processes personal data for legitimate purposes related to the operation of the Platform, including account registration, identity verification (KYC), provision of Platform functionalities, security, compliance with legal obligations, and service improvement.
Personal data processed by SeaLex may include identification and contact details, account information, verification documents, communications, usage data, and other information provided by the User or generated through use of the Platform. Further details regarding processing purposes, legal bases, and data categories are set out in the SeaLex Privacy Policy, which forms an integral part of these Terms.
SeaLex acts as a data controller with respect to personal data processed in connection with the operation of the Platform. Independent Maritime Lawyers act as separate and independent data controllers with respect to personal data processed in the course of providing Legal Services.
In order to enable the provision of Legal Services, relevant personal data and case-related information, including identity and factual details, may be made available to Independent Maritime Lawyers through the Platform to the extent necessary and in accordance with applicable data protection laws. SeaLex facilitates access to such information but does not interfere with the independent professional judgment or data processing responsibilities of Independent Maritime Lawyers.
Data Sharing, Retention, and Security
Personal data may be shared with Independent Maritime Lawyers and with trusted third-party service providers acting on behalf of SeaLex, including providers of identity verification, hosting, security, and technical support services, subject to appropriate contractual and legal safeguards.
SeaLex does not sell personal data and does not disclose personal data to third parties for marketing purposes without a lawful basis.
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, comply with legal or regulatory obligations, resolve disputes, and enforce these Terms. SeaLex applies industry-standard security measures.
User Rights
SeaLex recognizes and respects the rights of Users in relation to the processing of personal data in accordance with applicable data protection laws. To the extent SeaLex acts as a data controller, Users may exercise rights including access, rectification, erasure, restriction, objection, and, where applicable, data portability.
Requests relating to the exercise of such rights must be submitted in accordance with the procedures described in the Privacy Policy and may be subject to identity verification requirements.
Where personal data has been shared with Independent Maritime Lawyers, the exercise of data protection rights in relation to processing carried out by such lawyers may be subject to applicable legal and professional obligations, including legal privilege, professional secrecy, record-keeping duties, and statutory retention requirements. SeaLex may, where reasonably possible, facilitate communication in connection with such requests but is not responsible for the handling of data processed independently by Independent Maritime Lawyers.
Users also have the right to lodge a complaint with a competent data protection authority in accordance with applicable law.
12. Disclaimers and Limitation of Liability
Disclaimers
The Platform is intended to provide access to legal support and informational resources in connection with maritime and seafaring-related matters. Information and guidance made available through the Platform are provided for general informational purposes and are based on the information submitted by the User.
SeaLex does not provide legal advice or legal representation and does not guarantee the accuracy, completeness, or suitability of any information or guidance for a particular situation. Users are encouraged to seek professional legal services from Independent Maritime Lawyers where formal legal action, representation, or advice is required.
SeaLex makes reasonable efforts to ensure that the Platform operates reliably and securely; however, the availability and functionality of the Platform may be affected by factors outside SeaLex’s control, including technical issues, maintenance, or third-party service interruptions.
Nothing in these Terms shall be construed as a guarantee of legal outcomes, resolution of disputes, or achievement of any specific result.
Limitation of Liability
SeaLex shall perform its obligations under these Terms with reasonable care and skill. To the extent permitted by applicable law, SeaLex shall not be liable for losses or damages that are not reasonably foreseeable at the time of entering into these Terms.
To the extent permitted by applicable law, SeaLex shall not be liable for indirect, incidental, consequential, or special damages, including loss of profit, loss of opportunity, or loss of data, arising out of or in connection with the use of the Platform or reliance on information made available through it.
SeaLex shall not be responsible for the acts, omissions, professional conduct, or services of Independent Maritime Lawyers or other third parties engaged through the Platform.
Where SeaLex is found liable for any loss or damage arising out of or in connection with the Platform or Membership, SeaLex’s total aggregate liability shall be limited to the amount of membership fees paid by the User during the twelve (12) months preceding the event giving rise to the claim.
13. No Unlawful or Prohibited Use
The Platform may be used solely for lawful purposes and in compliance with these Terms and all applicable laws and regulations. Users shall not use the Platform in any manner that is unlawful, fraudulent, misleading, harmful, or intended to facilitate or promote illegal activities.
SeaLex reserves the right to take appropriate action, including suspension or termination of access to the Platform, where there are reasonable grounds to believe that the Platform is being used for unlawful or prohibited purposes.
Nothing in these Terms obliges SeaLex to monitor user activity; however, SeaLex may investigate or cooperate with competent authorities where required by applicable law.
14. Suspension, Termination, and Misuse of the Platform
SeaLex is committed to maintaining the integrity, security, and lawful operation of the Platform. To this end, SeaLex reserves the right to take appropriate measures in response to misuse, abuse, or violations of these Terms.
SeaLex may suspend or restrict access to the Platform, in whole or in part, on a temporary or permanent basis, where there are reasonable grounds to believe that a User has violated these Terms, engaged in unlawful or improper conduct, provided false or misleading information, attempted to circumvent Platform safeguards, misused Membership Points, or otherwise used the Platform in a manner that may harm SeaLex, other Users, Independent Maritime Lawyers, or third parties.
Suspension or restriction of access may occur without prior notice where immediate action is required to protect the Platform, ensure compliance with legal obligations, or prevent harm. Where reasonably practicable, SeaLex may notify the User of the reasons for such action.
SeaLex may terminate a User account where violations are serious, repeated, or cannot be remedied, or where continued access would pose legal, regulatory, security, or reputational risks. Termination may also occur where required by applicable law, court order, or request of a competent authority.
Termination of an account shall result in the loss of access to the Platform and associated functionalities. Termination does not, in itself, affect any accrued rights or obligations, including outstanding payment obligations or the continued application of relevant provisions of these Terms.
Membership cancellation or termination, whether initiated by the User or by SeaLex, does not entitle the User to a refund, except where otherwise determined by SeaLex in accordance with these Terms or required by mandatory consumer protection laws.
SeaLex reserves the right to take appropriate action, including the removal or invalidation of Membership Points, suspension of benefits, or limitation of access, in cases of suspected fraud, abuse, or manipulation of the Platform or its systems.
Nothing in this Section limits SeaLex’s right to pursue any remedies available under applicable law.
15. Intellectual Property
All intellectual property rights in and to the Platform, including but not limited to software, source code, databases, structure, architecture, algorithms, workflows, user interfaces, designs, layouts, text, graphics, logos, icons, trade names, domain names, documentation, audiovisual materials, the SeaLex Membership Points system, and all other content, systems, features, and materials made available through the Platform (collectively, the “SeaLex IP”), are owned by or licensed to SeaLex and are protected by applicable intellectual property laws and international treaties.
The SeaLex name, logo, branding elements, platform designations, membership structures, point-based systems, and any related names, slogans, identifiers, or distinctive features used in connection with the Platform constitute proprietary identifiers of SeaLex and are protected by trademark, service mark, trade name, copyright, database, and unfair competition laws, whether registered or unregistered, and whether currently existing or protected in the future.
Nothing in these Terms shall be construed as granting any right, title, or license to use any SeaLex IP, including any trademark or proprietary identifier, without the prior written consent of SeaLex.
Access to or use of the Platform does not transfer any ownership rights in or to the Platform or the SeaLex IP. Subject to compliance with these Terms, SeaLex grants Users, Members, and Independent Maritime Lawyers a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Platform solely for its intended purposes.
Any copying, imitation, replication, reverse engineering, extraction, reproduction, modification, adaptation, distribution, public display, transmission, licensing, sale, leasing, or other exploitation of the Platform or any element of the SeaLex IP, including the SeaLex Membership Points system or any substantially similar system, without SeaLex’s prior written consent, is strictly prohibited to the fullest extent permitted by law.
Any feedback, suggestions, ideas, improvements, or materials submitted to SeaLex in connection with the Platform may be freely used, implemented, modified, and incorporated by SeaLex without restriction or obligation to compensate the submitting party, unless otherwise required by applicable law.
SeaLex expressly reserves all rights in and to the SeaLex IP and retains the right to register, perfect, enforce, and defend its intellectual property rights, including trademarks, service marks, copyrights, database rights, trade secrets, and other proprietary rights, in any jurisdiction, whether now existing or acquired in the future.
16. Consent to Receive Electronic Communications
By creating an Account, registering for Membership, or otherwise using the Platform, Users consent to receive electronic communications from SeaLex, including emails, platform notifications, and other electronic messages relating to the operation of the Platform, Membership, account activity, legal support, security notices, and administrative matters.
Such communications may include transactional, informational, and service-related messages. Where required by applicable law, Users may opt out of certain non-essential communications; however, Users may not opt out of receiving communications that are necessary for the performance of these Terms, security purposes, or compliance with legal obligations.
Electronic communications shall be deemed received when sent by SeaLex to the contact details associated with the User’s Account.
17. Acceptable Use of Communication Services
The Platform may include communication tools, messaging features, document exchange functionalities, or other means of communication between Users, Members, and Independent Maritime Lawyers.
Users agree to use all communication services in a lawful, respectful, and appropriate manner and not to submit, upload, transmit, or otherwise make available any content or communication that is unlawful, abusive, defamatory, misleading, fraudulent, infringing, offensive, or otherwise inappropriate.
SeaLex reserves the right, but does not assume the obligation, to monitor, restrict, remove, or disable communications or content that violate these Terms, applicable law, or Platform standards, or that may expose SeaLex or other users to legal or reputational risk.
Misuse of communication services may result in suspension or termination of access to the Platform in accordance with these Terms.
18. Links to Third-Party Sites and Services
The Platform may contain links to third-party websites, services, tools, or resources that are not owned or controlled by SeaLex.
Such links are provided for convenience and informational purposes only. SeaLex does not endorse, control, or assume responsibility for the content, accuracy, availability, security, or practices of any third-party sites or services.
Access to and use of third-party sites or services is at the User’s own risk and subject to the terms and policies of the relevant third party. SeaLex shall not be liable for any loss or damage arising from reliance on or use of any third-party content, products, or services.
19. Entire Agreement
These Terms, together with any documents expressly incorporated by reference, including the Privacy Policy, constitute the entire agreement between SeaLex and the User with respect to access to and use of the Platform and Membership.
These Terms supersede all prior or contemporaneous agreements, communications, representations, or understandings, whether written or oral, relating to the subject matter herein.
Any waiver or modification of these Terms shall be effective only if made in writing and authorized by SeaLex, except as otherwise expressly provided herein.
20. Changes to the Terms
SeaLex may update or amend these Terms from time to time in order to reflect changes to the Platform, applicable laws, regulatory requirements, or business practices.
Updated Terms will be made available through the Platform and shall apply prospectively from the date of publication. Continued access to or use of the Platform following the publication of updated Terms constitutes acceptance of the revised Terms.
Where required by applicable law, SeaLex will provide appropriate notice of material changes.
21. Governing Law and Jurisdiction
These Terms and any non-contractual obligations arising out of or in connection with them shall be governed by and construed in accordance with the laws of Montenegro.
The courts of Montenegro shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms, the Platform, or the Membership, unless mandatory consumer protection laws provide otherwise.
22. Contact Information
For any questions, requests, or notices relating to these Terms or the Platform, SeaLex may be contacted at:
SeaLex DOO Bar
Vladimira Rolovića F2, 85000 Bar, Montenegro
Email: General contact form
Refund & Complaints Handling Rules
1. Purpose and Scope
These Refund & Complaints Handling Rules (“Rules”) govern the manner in which SeaLex processes complaints and handles refund-related requests submitted by its members (“Members”). These Rules form an integral part of the SeaLex Terms & Conditions and must be interpreted in conjunction with the Terms & Conditions, Privacy Policy, and Cookie Policy.
2. Definitions
Unless otherwise defined herein, capitalized terms shall have the meaning assigned to them in the SeaLex Terms & Conditions.
3. General Principles
3.1. SeaLex is committed to transparent, fair, and timely handling of all complaints.
3.2. Due to the digital and subscription-based nature of the Platform, SeaLex services begin immediately upon activation and provide continuous access to platform features and membership benefits. As a result, refunds are available only in limited situations, as further described in these Rules.
3.3. Each complaint is assessed individually, based on its merits and supporting evidence.
4. Complaints Submission Procedure
4.1. Members may submit a complaint by email to the official SeaLex contact address stated on the Platform. The complaint must contain sufficient information to allow SeaLex to identify the Member and understand the nature of the issue.
4.2. The complaint should include the Member’s full name, registered email address, a clear description of the issue, the relevant dates, and any supporting information reasonably available to the Member.
4.3. Complaints submitted anonymously or without the minimum necessary information required for assessment may be dismissed without further action.
5. Acknowledgement and Processing
5.1. SeaLex shall acknowledge receipt of a complaint within a reasonable time.
5.2. Complaints are reviewed by the SeaLex legal or compliance team.
5.3. SeaLex may request additional information where necessary to assess the complaint.
6. Refund Policy
6.1. SeaLex aims to handle refund requests in a clear, fair, and reasonable manner, taking into account both the interests of Members and the digital, subscription-based nature of the Platform.
6.2. Fees paid for access to the Platform, including subscriptions and other platform-related fees (“Platform Fees”), are charged by SeaLex and relate exclusively to the use of the Platform and its membership features.
6.3. Legal services made available through the Platform are provided directly by independent maritime lawyers or other third-party professionals (“Legal Service Providers”) and are not provided by SeaLex.
6.4. The annual membership fee is paid upfront and covers immediate and ongoing access to the Platform. A request for a refund of Platform Fees may be submitted if it is sent within fifteen (15) days from the date of payment.
6.5. Refunds of Platform Fees may be approved in limited situations, such as where a payment error has occurred, where a technical issue prevented successful account access despite payment, or where a refund is required under applicable consumer protection law. Any approved refund shall be limited to the amount of the annual membership fee actually paid by the Member.
6.6. Where access to the Platform has already been provided or membership features have been activated, this will be taken into account when assessing a refund request, in accordance with applicable law.
6.7. In certain situations, and where appropriate, SeaLex may offer SeaLex Points as an alternative form of resolution, instead of a monetary refund. The acceptance of such alternative resolution shall be voluntary for the Member and shall constitute full settlement of the relevant refund request.
6A. Legal Services Provided by Independent Lawyers
6A.1. Where legal services are provided by Independent Maritime Lawyers accessed through the Platform, such services are provided directly by those professionals and not by SeaLex.
6A.2. Any complaints, refund requests, or disputes relating specifically to such legal services should be addressed directly to the Independent Maritime Lawyers who delivered the service, in accordance with the terms agreed between the Member and that lawyer.
6A.3. SeaLex is not a party to the legal services engagement between the Member and the Independent Maritime Lawyers. Where appropriate, SeaLex may assist by facilitating communication between the Member and the relevant Legal Service Provider, without assuming responsibility for the legal service itself.
7. Refund Procedure
7.1. Approved refunds shall be processed using the original payment method, where possible.
7.2. Processing times may vary depending on payment service providers and financial institutions.
7.3. SeaLex shall not be liable for delays caused by third-party payment processors.
8. Rejection of Complaints or Refund Requests
8.1. SeaLex reserves the right to reject any complaint or refund request that is abusive, fraudulent, submitted in bad faith, repetitive without introducing new factual elements, or that clearly falls outside the scope of these Rules or the SeaLex Terms & Conditions.
9. Record Keeping
9.1. SeaLex shall maintain records of complaints and their resolution for internal compliance and quality improvement purposes.
9.2. Personal data shall be processed in accordance with the SeaLex Privacy Policy.
10. Governing Law and Dispute Resolution
10.1. These Rules shall be governed by and construed in accordance with the governing law specified in the SeaLex Terms & Conditions.
10.2. Members are encouraged to seek amicable resolution prior to initiating formal legal proceedings.
11. Amendments
11.1. SeaLex reserves the right to amend these Rules at any time.
11.2. The applicable version shall be the one in force at the time the complaint or refund request is submitted.